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The main focus of the GNR product suite is to provide powerful functionality that you can use easily. We empower you to take control of all aspects of your website – content, graphics and functionality.
To get you up and running and managing your website environment, we have a large range of support mechanisms:
1. Training Videos
There are over 50 short video vignettes available to take you through how the system functionality and settings work.
3. Forums
If you would like to engage in online questions and discussion, tips and tricks, please review the Forum page for additional information and guidance.
4. Support Ticketing System
If you have a specific query around your environment, or for resolving system errors, please use our Support Ticketing System to generate a specific action. This will help us to track and resolve your issue timeously. You must be logged into the site as a GNR member to access the ticketing system.
5. Call Us
South Africa +27(0)861 00 31 32
Our systems are designed to be self-service, with an abundance of available information and assistance on-line. However, telephone support is offered on a pre-paid basis and quarterly support contracts can be purchased. For the current month, limited telephone support service will be available free to members.
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